If a student with a disability has a concern or a complaint regarding their approved
accommodation(s), online course accessibility, alternate media, website accessibility,
or Counseling services, the student can complete the following steps:
Contact Disabled Students Program & Services (DSPS) for an appointment. DSPS staff
or Counselors are available to informally discuss student complaints and work towards
a reasonable resolution as quickly as possible. Most complaints can be resolved at
the DSPS department level.
If the DSPS staff/Counselors are unable to resolve the student concerns, the student
can submit an informal complaint through the following ways:
Make an appointment with the DSPS Coordinator at 209-588-5130 indicating the reason
for the appointment. Student responsibilities and other agreements will be reviewed
to help determine the reason(s) for the complaint.
Complete the DSPS Accommodation Complaint Form. Within five business days, an appointment will be scheduled with the DSPS Coordinator
to review the complaint. During the appointment, the student may be asked to provide
supporting documentation.
The DSPS Coordinator will notify the student of their meeting results in writing within
three business days. If any changes to the academic plan are needed, the DSPS Coordinator
will communicate those changes to DSPS staff and the student's instructors.
If, after consulting with the DSPS Coordinator, the student is not satisfied, they
may contact the Dean of Student Services, Mike Igoe, at (209) 588-5144 or file a complaint
through the Student Complaint Procedures and Information webpage (see below).
It is the policy of Yosemite Community College District (Modesto Junior College and
Columbia College) not to discriminate on the basis of race, color, national origin,
sex or disability in its educational programs and its employment practices.
The following types of concerns or complaints are referred to the Dr. Melissa Raby, Vice
President of Student Services / Title IXCampus Coordinator, and are addressed pursuant to Title IX and other laws and not
as a student grievance:
Sexual Harassment or Sexual Assault
Discrimination or Harassment based on any Protected Status
